Data Usage & Training Policy

1. Types of Data We Process

CogNerd may process the following categories of data:

• Account Data: Name, email address, and account-related information
• Usage Data: Prompts, queries, feature usage, logs, and interaction data
• Technical Data: IP address, device type, browser information
• Billing Data: Managed by third-party payment processors

We do not intentionally collect sensitive personal data.

2. How We Use Data

We use collected data to:

• Operate, maintain, and improve the CogNerd platform
• Provide AI-generated insights and features
• Monitor performance, reliability, and security
• Offer customer support and respond to inquiries
• Comply with legal and regulatory obligations

3. AI Training and Model Improvement

By default:

• User-generated content is not used to train proprietary or third-party AI models unless explicitly stated
• Aggregated and anonymized usage data may be used to improve system performance and reliability

If CogNerd introduces optional data usage for model training in the future, users will be notified and provided with appropriate controls.

4. Data Retention

Data is retained only for as long as necessary to:

• Provide the Service
• Meet legal or contractual obligations
• Resolve disputes and enforce agreements

Users may request deletion of their data, subject to legal requirements.

5. Data Sharing

We may share data with:

• Trusted service providers (hosting, analytics, payment processing)
• AI infrastructure or model providers solely to deliver the Service
• Legal authorities where required by law

All data sharing is subject to confidentiality and data protection obligations.

6. Data Security Measures

We implement reasonable technical and organizational measures to protect data, including access controls and encryption where appropriate.

However, no system can guarantee absolute security.

7. User Rights and Control

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to certain processing activities
• Request data portability

Requests can be submitted to privacy@cognerd.ai.

8. International Data Transfers

Data may be processed in countries outside your jurisdiction. Where applicable, we ensure appropriate safeguards consistent with data protection laws.

9. Policy Updates

CogNerd may update this Data Usage & Training Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.